Payment Policy
This Payment Policy explains the accepted payment methods available on cozynesto.com, operated by ValeriaShop LLC.
Accepted Payment Methods
We accept secure online payments through the following methods:
• Major credit and debit cards, including Visa, MasterCard, American Express, and Discover
• PayPal
• Apple Pay
• Google Pay
Available payment options may vary depending on your device and browser.
Payment Security
All payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment details.
Transactions are protected using industry-standard encryption and security measures. Our payment processing is PCI DSS compliant, ensuring your payment information is handled with the highest security standards.
Payment Processing
• Payments are charged at the time the order is placed.
• Orders will not be processed until payment has been successfully authorized.
• In case of payment failure, the order will not be confirmed.
Failed or Declined Payments
If your payment is declined:
• Verify that your billing information is correct
• Ensure sufficient funds are available
• Contact your bank or card issuer
• Try an alternative payment method
If issues persist, contact us at support@cozynesto.com for assistance.
Currency
All prices are displayed and charged in U.S. dollars (USD) unless otherwise stated.
Refunds & Chargebacks
Refunds are issued to the original payment method used for the purchase. Please allow 7–10 business days for refunds to appear in your account after we process them.
For complete refund details, please see our Return and Refund Policy.
Billing Issues
If you experience any issues related to payment or billing, please contact our customer support team at:
COMPANY INFORMATION
CozyNesto is operated by ValeriaShop LLC, a company registered in Wyoming, United States.
Business Address:
ValeriaShop LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
Warehouse & Returns:
10685-B Hazelhurst Dr. #41142
Houston, TX 77043
United States
Company Number: 2024-001387924
Tax Number: 35-2929852
Customer Support:
Email: support@cozynesto.com
Phone: +1 (929) 833-2947
Hours: Monday to Friday, 8:00 AM to 7:30 PM (PST)
Response Time: Within 24–48 business hours