Privacy policy

Last updated: March 2026

This Privacy Policy explains how CozyNesto (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from cozynesto.com (the “Website”).

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We collect personal information to provide and improve our services.

Information you provide directly:

Name
Shipping and billing address
Email address
Order details
Payment information (processed securely by third-party payment providers)

Information collected automatically:

IP address
Browser and device information
Pages visited and interactions with the Website
Cookies and similar technologies

Customer support communications:

Information you provide when contacting us for assistance

We do not knowingly collect personal information from children.

2. How We Use Your Information

Your personal information is used to:

Process and fulfill orders
Provide shipping, returns, and refunds
Communicate with you regarding your order
Provide customer support
Improve our Website, products, and services
Detect and prevent fraud or security issues

3. Marketing & Advertising

With your consent where required, we may use your information to send promotional emails or display relevant advertisements.

You may unsubscribe from marketing emails at any time using the link provided in the email
We do not sell your personal information

Advertising and analytics services may use cookies or similar technologies to help measure and improve advertising performance.

4. Sharing of Personal Information

We share personal information only with trusted third parties necessary to operate our Website and fulfill orders, including:

Shopify (our eCommerce platform)
Payment processors
Fraud prevention services
Shipping and logistics partners
Analytics and advertising partners

All partners are required to handle your data securely and only for the purposes described in this Privacy Policy.

5. Cookies

We use cookies and similar technologies to operate and improve our Website, analyze traffic, and support advertising activities.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.

6. Data Security & Retention

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as necessary to: